An organization’s ability to learn, and translate that learning into action rapidly is the ultimate competitive advantage.—Jack Welch as quoted by KerriganThink back to when you first identified the quality improvement issue for your Course Project.
What insights related to quality measurement, improvement strategies, and evaluation have you gained since then? How have these insights informed your view of the issue and shaped your understanding of how to promote positive outcomes for your selected organization? How would you suggest the organization proceed based on the outcomes of your investigation?In this section of the Course Project, you synthesize your analysis and recommendations into an action plan for implementing the quality improvement initiative.
To prepare:Begin to develop a plan for implementing your quality improvement initiative, including the redesigned process that you identified in Section 3.
Consider the following:
How would you undertake the process of determining a timeline for planning, implementing, and evaluating this quality improvement plan? What are some reasonable milestones for this initiative? What are the daily, weekly, monthly steps/goals?
To complete:Write a 2- to 3-page summary of your quality improvement action plan.
Required ReadingsHickey, J. V., & Brosnan, C. A. (2017). Evaluation of health care quality in for DNPs (2nd ed.). New York, NY: Springer Publishing Company.Review Chapter 3, “Conceptual Models for Evaluation in Advanced Nursing Practice” (pp. 61-86) (assigned in Week 3)Sadeghi, S., Barzi, A., Mikhail, O., & Shabot, M. M. (2013). Integrating quality and strategy in health care organizations, Burlington, MA: Jones & Bartlett Publishers.Review Chapter 8, “Quantifying the Quality Performance Gaps” (pp. 161–177) (assigned in Week 6) The authors focus on performance measures with particular focus on the relationship between financial and quality performance. Review Chapter 9, “Closing the Gaps” (pp. 179–194) (assigned in Week 7) This chapter explains how to utilize data collected during the evaluation stage in order to improve the quality of health care. Institute of Medicine. (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academy Press.Retrieved from https://www.nationalacademies.org/hmd/~/media/Files/Report%20Files/2001/Crossing-the-Quality-Chasm/Quality%20Chasm%202001%20%20report%20brief.pdf This report outlines the Institute of Medicine’s (IOM’s) six aims to improve the quality of health care. Review this information through the lens of evaluation. (Assigned in a previous week.)