Change can be very scary and intimidating. It can be even more intimidating when change comes from someone who you are not familiar with or who is new. You do not know their intentions and what they stand for.
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An engaged and motivated workforce is vital to the success of any organization. Employees want to know that they are valued and appreciated. When decisions that affect their work were made without their input, employee morale takes a nose-dive. The fastest way to lose employees is to make changes without any sort of warning, especially change that comes from an outsider with whom they have neither built trust nor gained support.
Unhappy employees are not likely to feel motivated and perform their best. The low morale that this creates leads to high employee turnover and can be costly for the company. Companies invest billions of dollars in valuable time and resources hiring, orienting and training new employees. This causes disruptions in the normal flow of business. It is not conducive to team building and the overall success and profit margin of the company.
Sometimes change is necessary and it may be impossible to involve every employee in every issue but it is important to explain why change needs to happen and it is important to get their input before any drastic changes are made that affect their duties and performance. Change that is communicated with energy, enthusiasm and employee inclusion and in the context of grander vision will gain better acceptance and support. When employees are given the opportunity to share their feedback, they feel valued and appreciated. They see their place and their future within the organization. They take a more active role in the company and take ownership of their job.