Discussion 01.3: What the Best and Worst Managers Do

Think about two managers you’ve had–the best and the worst. These managers could be anyone in the authority figure role.

Discuss with your classmates one thing that the best manager did, and one thing that the worst manager did. What was the main difference between the two? Which of the 3 broad managerial skills did the worst manager lack and what managerial skills did the best manager have?

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