Assess the history and trends of operations management, focusing on the healthcare and BCBSA and BCBSM. Specifically, you should assess the significant forces that have shaped operations management in recent history and answer the following:
a) Assess the significant forces that have shaped operations management in recent history. How did these forces impact the business operations of your company? If your company does not yet exist, how do you envision these forces will impact the business operations of your company?
b) Critique the key obstacles and issues that confronted company management during the evolution of operations management into the modern era. How did your company’s management handle these obstacles? If your company did not exist then, how do you think they would have responded to these issues?
c) Assess changes to operations management philosophies and organizational structures in response to the evolving complexity of business operations. In other words, what has changed and why?
d) Analyze the business operations of your selected company. Consider questions such as these in your response: What organizational processes does the company use? How do the business operations support the strategic plan, mission, and vision of the company? What factors affect productivity and profitability?
e) Determine the key trends in production, quality, resource, and information management with a focus on the business operations of your company.
f) Assess the impact of these key trends on the business operations of your selected company and on the business product, service, or other idea in your business plan.